What We Do
SERVICES
Debold Services provides tech services and storage solutions for a variety of connected field devices including kiosks, ATMs, POS, smart safes, smart lockers and other critical frontline devices. Our 24/7 onsite field tech services, includes remote monitoring, phone support to end customers, technology providers, and service companies.
STORAGE AND
STAGING
Our team provides secure storage and staging-related services for all types of devices and equipment. Device providers, servicing companies and their customers can leverage these logistics solutions to increase response times, lower service costs and improve customer satisfaction.
PROGRAM &
PROJECT MANAGEMENT
Our expert team supports service programs and projects by coordinating tech services coverage across the US. Trust us to enhance your operational capabilities and expand your service coverage cost effectively.
ABOUT US
For over 12 years, Debold Services has provided services and storage solutions for a variety of connected field devices including kiosks, ATMs, POS, smart safes, smart lockers and other critical frontline devices. Device manufacturers and their channel partners, device service providers and their respective customers depend on Debold Services to manage the monitoring, onsite servicing and staging of their frontline field device networks.
Increasingly, the optimum location for these devices is high-traffic, congested and hard-to-reach areas (i.e. retail stores, transportation centers, etc.). Debold Services installs and services these devices in challenging environments to maximize utilization, uptime, cost effectiveness and customer impact.
Debold Services operates a 24/7 warehouse facility in New York City providing critical and efficient logistics for device storage and staging support in the greater NYC and Northeast region.
What We Offer
Proactive 24/7 Remote Monitoring& Phone Support
Prompt On-Site Repair & Field Service
Strategically Placed Storage & Staging Facilities
Cost Saving Project Management
Continuous monitoring and phone support for all frontline devices including: kiosks, ATMs, POS, smart safes, smart lockers and other critical field devices.
On-site field services for variety of frontline devices include: preventative maintenance programs, break/fix, installation, field upgrades, decommissions and vending fulfillment.
Safe and convenient storage and staging for frontline devices optimizes uptime and logistics, and minimizes downtime, particularly in congested metro areas.
Project management services offer device providers, operators, servicing companies, and their customers seamless and cost effective support for service and related maintenance programs.
Devices and Machines
Retail POS
Smart Safe
Airport Kiosk
ATM
Smart Locker
Train Station Kiosk
Vending Machine
Casino Kiosk
Movie Theater Kiosk
Hospital Kiosk
Parking Kiosk
Commercial Safe
OUR CLIENTS
We have the privilege to work with a diverse range of clients, from small businesses to large enterprises, including device manufacturers and their channel partners, device service providers, as well as end customers.
TESTIMONIALS
Coverage Area
Coverage Area: Northeast US
Major Metro Areas Including:
NYC, NJ, CT, Philadelphia, Washinton DC,
Baltimore, Boston, New Haven, Hartford, Providence
Headquarters
236 W 64th Street
Manhattan, NY 10023
Warehouse
184-10 Jamaica Avenue
Jamaica, NY 11423